Refund policy
At Scooter Life Canada, we are committed to ensuring your satisfaction with our products. If you are not entirely pleased with your purchase, our return and refund policy is designed to assist you.
Please follow our outline of Return and Refund Policy
30-days Return Request Timeline
- You have 30 days to return your product after you've received it. Once 30 days have passed, we unfortunately cannot accept your return anymore
How do I return my items for refund?
Contact us directly to request a return for refund.
- Via Phone: +1 888-891-2081 (Monday - Friday: 9 AM to 5 PM)
- Via Email: info@scooterlifecanada.com
- Contact Form (please allow up 24 hours for email response)
Condition for the Return
- 30-days return policy
- Returned products must be in new, unused condition and include all original packaging, accessories, and documentation.
- Refund within 7 days.
- No restocking fee.
Return Eligibility By Brand:
ComfyGO- 30 Day Return
EZee Life- 7 Day Return
Moving Life- 7 Day Return
Supascoota- 5 Day Return
Note: We do not offer exchanges
Return Shipping Cost
- Customer responsible for return shipping costs.
Order Cancellation
Scooter Life Canada cannot accept order cancellations after delivery. Please notify us within 3-4 hours after making your purchase if you desire to cancel.
Refund Details
- Refund Policy
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. You’ll be automatically refunded using your original payment method within 7 business days if approved. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Restocking Fees
No restocking fee.
We encourage you to carefully review our return policy to ensure a smooth and hassle-free experience. Understanding the terms will help us serve you better and ensure your satisfaction with every purchase.
Thank you for shopping with Scooter Life Canada!
If you need any further assistance, don’t hesitate to contact our support team.
Business Name: Scooter Life Canada